Terms of Use

1. Acceptance of Terms

By using this Site, you confirm that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you use this Site on behalf of a business, you represent that you have authority to bind that entity.

2. Use of This Website

You agree to use this Site only for lawful purposes. You will not use this Site to transmit viruses, malware, or harmful code; attempt to gain unauthorized access to any portion of the Site; scrape or harvest data without permission; or interfere with the normal operation of the Site.

The content on this Site is provided for general informational purposes only. It does not constitute professional automotive advice, and no diagnosis or repair recommendation should be considered final without a physical inspection of your vehicle.

3. Service Requests & Appointments

Submitting a service request through this Site does not confirm an appointment. A representative of Underwoods Automotive will contact you to schedule and confirm service. No service will be performed and no charges will be incurred without your express approval.

Any estimates, timelines, or descriptions provided on this Site are general in nature. Actual repair recommendations, costs, and turnaround times depend on an in-person inspection of your vehicle and will be communicated before any work begins.

4. SMS Text Messaging Terms

By providing your mobile phone number and consenting to receive text messages, you provide prior express written consent to receive SMS communications from Underwoods Automotive at the mobile number you provide. This consent is not a condition of any purchase. SMS terms are governed by our Privacy Policy. You agree to the following:

• •Consent. You expressly consent to receive SMS text messages from Underwoods Automotive at the mobile number you provide. This consent applies to service-related communications including appointment confirmations, reminders, repair status updates, and follow-up messages.
• •Message frequency. Message frequency varies based on your interactions with us. You will typically receive messages only in connection with an active service request or appointment.
• •Message and data rates may apply. Underwoods Automotive does not charge for SMS messages, but your mobile carrier's standard messaging and data rates may apply. Check your mobile plan for details.
• •Opt out. You may opt out of SMS messages at any time by replying STOP to any message. You may request assistance by replying HELP. Opting out of SMS does not opt you out of email or phone communications — contact us directly to adjust those preferences.
• •Carrier liability. Underwoods Automotive and its messaging providers are not liable for delayed or undelivered messages. Mobile carriers do not guarantee message delivery and are not liable for delays or errors in message delivery.

5. Intellectual Property

All content on this Site — including text, graphics, logos, images, and design elements — is the property of Underwoods Automotive or its licensors and is protected by copyright, trademark, and other applicable laws. You may not reproduce, distribute, or create derivative works without prior written permission.

6. Third-Party Links

This Site may contain links to third-party websites, including social media profiles. Underwoods Automotive is not responsible for the content, privacy practices, or accuracy of third-party sites. Accessing third-party links is at your own risk.

7. Disclaimer of Warranties

This Site is provided "as is" and "as available" without warranties of any kind, either express or implied. Underwoods Automotivedoes not warrant that the Site will be uninterrupted, error-free, or free of harmful components. Descriptions of services are general and do not constitute a guarantee of any specific outcome for your vehicle.

8. Limitation of Liability

To the fullest extent permitted by law, Underwoods Automotive and its affiliates, owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or vehicle use — arising from your use of or inability to use this Site.

9. Indemnification

You agree to indemnify and hold harmless Underwoods Automotive and its affiliates from any claims, damages, losses, or expenses — including reasonable attorney's fees — arising from your violation of these Terms or your misuse of this Site.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in North Carolina.

11. Changes to These Terms

Underwoods Automotive reserves the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

12. Contact Information

Questions about these Terms? Contact Underwoods Automotive:

• Phone: (828) 545-9950
• Email: service@underwoodsautomotive.com
• Address: VERIFIED ADDRESS NEEDED